Set up a Mailhook
Mint an email address, wire it to a workflow trigger, and send or reply from it.
Create a Mailhook address
support-a1b2c@agent.cheqq.ai from it.Addresses are scoped to your account, not to a single workflow — any workflow you own can use one.
Wire it to a trigger
In a workflow, add an Email trigger and select the Mailhook address. Narrow what actually fires the workflow with:
- Only from / Never from — sender allow/block lists
- Subject contains — substring match on the subject
- Observe follow-ups — also fire on replies in the same thread
Trigger data is available downstream as trigger.from, trigger.subject, trigger.text, and similar fields.
Manage addresses
From Settings → Mailhooks, each address can be copied, toggled active/inactive, or deleted. Mail sent to an address that no longer exists is silently ignored, not bounced.
Send or reply from a workflow
Add a Send Email step to send new mail or reply from one of your addresses — including threading a reply against the message that triggered the run, so recipients see it in-context rather than as a new thread.
Attachments aren't carried through yet
Inbound mail captures attachment filenames and types, but not their contents.